Junior TeleSales

Responsibilities:

Describe the offerings benefits and any special offers.

Give advice about how these may benefit customers personally.

Persuade customers to accept a trial period or a visit from a sales representative.

Gather and document information about the customer.

Enter your notes into a computer, including dates for follow up calls.

Take orders and arrange for delivery and bills to be sent.

Requirements:

University degree preferably, or secondary school


Excellent communication and listening skills

A polite, confident and friendly manner

Initiative

Confidence using computers

To enjoy working with customers and building relationships.

A positive attitude.

Flexibility and quick thinking.

Perseverance and the ability to respect customers\' answers.

Good knowledge about all the company\'s products and services.

To be well-organized and thorough, even under pressure.

To enjoy working within a target-driven team environment.

To understand and comply with the legislation relating to direct marketing.